Christmas and New Year Terms & Conditions

2026 NYE Event – Ticket Only

All ticket sales are final and are non-refundable and non-transferable.
A non-refundable, non-transferable deposit of 50% per person is required at the time of booking to confirm your attendance.
For online bookings we require full payment at time of booking. For telephone bookings we require full payment at time of booking, except bookings of 10 or more where we require a 50% deposit. Tickets are sold on a first come, first serve basis, and treated as enquiries until a deposit has been made; no spaces can nor will be held. The remaining balance due by the 28th November, if full payment is not received by this date, your provisional booking may be released, and deposit lost. Once full payment has been made, we do not refund if numbers reduce, or guests are unable to attend under any circumstance.
Table lay-outs, tables sizes and room plans are at the discretion of the hotel. Groups of under 6 may be seated on tables with other guests.
Food and table drink pre-orders are due by Thursday 28th November 2025. Please inform the hotel of all dietaries and allergies within your group prior to arrival. Failure to provide food pre-orders before the deadline may result in your first preference of dish, per course, not being available and a standard selection may be chosen by the hotel. We reserve the right to amend any menu due to supplier stock availability.
Advance drink orders are only for a minimum of £20.00. For any lower than this cost, please order on the night. Drinks preorders must be received by the 30th of November, orders after this date will not be accepted and requested to order on the night. Drinks pre-orders will not be confirmed in the system without payment; this must be paid by card, we do not accept BACS, cheque, or cash. No external drinks can be brought into the event. Any guests seen with external drinks will have them taken off them and/or charged a corkage fee.
All events over the Christmas and New Year period are strictly over 18s only. If you do not inform the hotel prior to confirming your attendance with a deposit and/or full payment, no refund will be issued if it is brought to the hotel’s attention further down the booking.
Dress code is formalwear, no trainers, sportswear or casualwear classified as jeans, are permitted for this event.

Please note that photography and filming may take place during events at the Bank House Hotel, Spa & Golf Club. By attending, you consent to your image being used in promotional materials, including on our website and social media channels